Self-Service Options
| Service | Details | Requirements |
|---|---|---|
|
ACM (Active Content Manager) |
Update your Okanagan campus website using ACM, a leading Content Management System for higher education. |
ACM username/password |
|
Anti-Virus |
Keep your Mac or Windows computer clean of viruses and spyware using Sophos Anti-Virus. Free for all UBC students, faculty and staff. |
CWL username/password |
|
Helpdesk |
Submit a work request for IT-related problems or requests, including AV equipment, computer hardware, software, telephones, accounts and requests for quotes. |
Exchange username/password |
|
IMAP E-mail Settings for |
IMAP Settings, SMTP Server Settings, LDAP Address Book |
Exchange username/password |
|
iPrint |
Search for and install printers at UBC's Okanagan campus. |
Novell username/password |
|
IT, Media and Classroom Services Website |
Visit the IT, Media and Classroom Services website to find solutions to your technology problems, and enhance your experience and productivity through better understanding of the technology and tools available to you. |
None |
|
Mailing Lists |
UBC's Okanagan campus has several publicly accessible mailing lists for community-based [i.e. users helping users] software and operating system support. |
Valid e-mail account (UBC or otherwise) |
|
NetStorage |
Secure web-based access to your personal and shared directories on UBC's Okanagan campus network (F:\ and K:\ drives). |
Novell username/password |
|
Novell Client Installation on Personal Workstations and Laptops |
Install the Novell Client for Windows, allowing you to connect to UBC's Okanagan campus Novell file servers from your personal Windows workstation or laptop. |
Novell username/password |
|
Personal Webspace |
Faculty and staff are welcome to set up their own personal web pages on UBC's Okanagan campus People server - http://people.ok.ubc.ca |
Novell username/password |
|
VPN (Virtual Private Network) |
A Virtual Private Network (VPN) connection uses encryption to prevent others from listening-in on the data that is transferred between your computer and the campus network. Some secure UBC services cannot be accessed from off-site without a VPN connection. IT, Media and Classroom Services offers free VPN services to UBC students, faculty, and staff at both the Vancouver and Okanagan campus. |
CWL username/password |
|
webMail |
Exchange e-mail and calendaring for UBC's Okanagan campus faculty and staff is accessible via webMail from any computer with an Internet connection. Users can also change their Exchange password through webMail. |
Exchange username/password |
|
Wireless |
Login to our wireless network to access the Internet and all of our services at high speeds from almost everywhere on campus! |
CWL username/password |
Last reviewed
1/16/2012 2:10:08 PM
