UBCcard
Frequently asked questions
- Where do I pick up my UBCcard?
- Who receives a UBCcard?
- I am a Distance Education & Technology student and unable to visit the UBC Okanagan Card Services office to take a picture. What do I do?
- How much does it cost?
- How long does it take to process a UBCcard?
- How often can I have the digital photo taken?
- What can I do with my UBCcard?
- Should I carry my UBCcard with me?
- What happens if I lose my UBCcard?
- What happens if I change my name or student status?
- What is the difference between a Meal Account and a Cash Card deposit for food purchases?
1. Where do I pick up my UBCcard?
You may pick up your UBCcard when you have your photo taken. Please bring a valid piece of government-issued photo identification to Student Information & Services in SSC 119 to have your photo taken and your UBCcard issued.
2. Who receives a UBCcard?
To be eligible for a UBCcard, you must be a registered student through the UBC Okanagan Student Service Centre.
3. I am a Distance Education & Technology student and unable to visit the UBC Okanagan Card Services office to take a picture. What do I do?
All Distance Education & Technology students apply for the UBCcard by completing the UBCcard Application Form online. Your application is administered by the Vancouver Carding office.
4. How much does it cost?
Initial UBCcards and replacement cards due to a student status and/or name change are issued at no cost. Replacement cards cost $20.00 (fee subject to change without notice).
5. How long does it take to process a UBCcard?
Students will receive their card within a few minutes of having their photo taken.
6. How often can I have the digital photo taken?
Free retakes are available if the individual's eyes are closed. Otherwise, replacement cards cost $20.00 (fee subject to change without notice).
7. What can I do with my UBCcard?
Your multipurpose UBCcard identifies you as a registered UBC Okanagan student, granting you access to UBC Library services and meal accounts and access to your added cash for university services such as photocopying, pay for print, and on-campus food purchases.
8. Should I carry my UBCcard with me?
Yes. The UBCcard is required for identification on campus. It is also required when entering specified campus buildings, for Library loans, for booking study rooms and classrooms, for obtaining transcripts, and for University examinations.
9. What happens if I lose my UBCcard?
Lost or stolen cards may be replaced for $20.00 (fee subject to change without notice). Visit Student Information & Services in SSC 119 to request a new card.
10. What happens if I change my name or student status?
Replacement cards will be issued at no charge if your student status (e.g., Undergraduate to Graduate) or name changes. Name changes must be updated in your student record with Enrolment Services prior to obtaining a new UBCcard. Visit Student Information & Services in SSC 119 for a new card.
11. What is the difference between a Meal Account and a Cash Card deposit for food purchases?
These two types of deposits use different methods to access your money. Your Meal Account offers security and is refundable. Feel comfortable putting larger amounts of money to cover a longer period of time. Your cash card deposit may also be used at all food service locations on campus. This money is non-refundable. There isn't a system in place to track your cash deposits, if you lose your card - you lose your cash.
Last reviewed 
11/4/2009 8:42:46 PM
